Monday, April 9, 2012

ARRGH! I hate computer (users) (Work! (Duh Valley))

Morning starts:
1. Cannot connect Domain Controller 2 to the SonicWall (gateway device).
Huh?
2. PANIC! EMERGENCY! All Phones are down in the call center; Internet follows. (VOIP)
(the main reason they pay my rate)...
3. Boss gets notified, logs in from Israel (vacationing!); other consultant logs in remotely also.
Me: "Hey -- wayy to many blinky lights on the switch stack. Looks like a packet storm, WTF?"
Consultant: "I've seen that when you've looped back a switch".
Boss: "Do something! " << MUCH doing. >>
Much furor and way too many cooks... Nada.
4. $$$ being lost in large numbers (it's a call-center)
5. Executives send everybody home. NO point, only two hours left in the work-day, and it isn't going anywhere.
6. Sonicwall support technician says, "Are you sure you haven't got a physical wiring issue?"
7. I unplug cables from the network.
AHA!
8. Upstairs took a cable from the local switch... plugged it into the phone. Phone ALREADY has a cable plugged into it.
*** Instant loop back***
9. UNPLUG CABLE.
Going home...

work is good to have. ANY WORK